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What makes us different?
- Unbiased, consultative approach.
Our open solution approach means we propose optimum solutions
from a range “best of breed” digital products and
integration solutions. We are not married to specific manufacturers
and the limitations product exclusivity entails.
- Knowledgeable, accessible customer
service.
Staff — not automated systems — answer your calls
(both sales and technical support), so no one gets stuck in “voice
mail jail”. We know the value of your time, so our policy
is to not put your call — or your problem — on “hold.”
Our high level of dedicated customer service also means we give
you a range of solutions to your needs.
- No techno-babble.
Our clients tell us they appreciate not hearing “technical
babble” when they call us for assistance. We strive to explain
complicated technical subject matter in an uncomplicated way so
clients will understand the benefits of each solution. And since
all our support is handled by one of our staff, we can offer support
based upon a true knowledge of the client’s full system,
not just one component.
- Competitive pricing.
ASI offers market competitive pricing and flexible and customizable
service plans (Link: create hot link to “Technical Support
Service Options”). We’re here to solve your technical
problems so you can focus on getting your job done.
- Bottom-line realism.
We understand most clients already have some form of digital prepress
infrastructure. So we base our integration solutions on first
working with, and then augmenting, your current systems to fully
support and leverage equipment already “on the books.”
This approach is designed to extend the life cycle of products
and to decrease unnecessary capital expenditures. ASI also strives
to limit your exposure to making unnecessary or unproven equipment
purchases — keeping you away from “bleeding edge”
technology. Our solutions are designed to fully support a written
and tangible return on investment (ROI) statement.
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